Legal
Privacy Policy
Who we are
Ad Shepherd LLC is a New Jersey digital marketing and technology agency. Contact us at alexander@adshepherd.com about this policy or your information.
Information we use
We receive information you provide when you contact us or become a client, including contact details, business information, messages, service instructions, approvals, and billing records. We use it to respond, provide agreed services, communicate with you, issue invoices, maintain business records, and address security or legal matters.
Website operation
We do not run visitor analytics or advertising tracking on adshepherd.com. Hosting, email, form, and other technical providers may process operational information, such as IP addresses and technical logs, to deliver and protect their services. Their own privacy terms may also apply.
Invoicing and payments
We use Mercury to issue and manage invoices. Card payments made through the available invoice checkout are processed by Stripe. Mercury, Stripe, and relevant financial providers process payment information according to the payment method you select. Ad Shepherd receives invoice and transaction records needed for billing and reconciliation; our website does not collect or store full payment-card numbers. Do not send payment-card details, bank login information, or account passwords through our contact form or email.
Sharing
We do not sell personal information. Information may be shared with providers supporting our hosting, communications, invoicing, payments, and client services, and when necessary to meet legal obligations or address fraud or disputes. Providers may have their own legal obligations and privacy practices.
Retention and requests
We retain information as reasonably needed for the purposes described above, including business records, legal requirements, and resolving disputes. Contact us with privacy questions or requests to access, correct, or delete information. Requests are handled subject to identity verification, applicable law, and legitimate recordkeeping requirements. We do not promise deletion of records we must retain.
Security and updates
We use reasonable measures designed to protect information, but no system is completely secure. We will update this policy when our practices materially change and identify its effective date.